Delivery policy
In France 🇫🇷
Delivery options:
Free delivery to a relay point for pre-ordered items.
Home delivery 3 to 5 days* €8.20
Delivery to Mondial Relay relay point 3 to 5 days*
Order < 90€ = 3.75€
Order > 90€ = free
Click and collect at Porte de Bagnolet: Tuesday, Saturday and Sunday
For any questions or assistance, our customer service is at your disposal.
International 🌐:
We are pleased to offer international shipping. Here are our international shipping terms:
- Shipping Fees: Shipping fees are calculated at checkout, based on the destination, weight, and dimensions of the package.
- Delivery Times: Delivery times vary depending on the destination and chosen shipping service. Deliveries can take from a few days to several weeks.
- Package Tracking: All international shipments include a tracking service, allowing you to monitor your package's journey in real time.
- Customs and Taxes: Customs duties, taxes, and import fees are not included in the item price or shipping costs. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be before ordering.
- Insurance: We provide insurance on all international shipments. In case of loss or damage, please contact us immediately to initiate a claim.
For any questions or assistance, our customer service is available to help you.
* Open days
**Please note that customs fees may be applied by the carrier in the event of delivery outside mainland France. And these delivery times only apply in France.